Press Release
IRCTC partners with Quality Council of India for digital, third-party food safety and hygiene audits
- Quarterly and half-yearly unannounced audits with certified professionals
- Use of geo-tagged, time-stamped mobile app for audit transparency
- Audit reports submitted within 24 hours enabling quick corrective actions
- Ensures strict compliance with FSSAI and international culinary standards
- Partnership aims to standardize onboard and station catering quality
- Future programs include customer satisfaction surveys and staff training
Source: Original filing PDF
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PAT: ₹19,200 Cr (+17% YoY)
EBITDA margin: 16.8%
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